Privacy Policy - Sense By Scent

Last Updated: February 6, 2024

Sense by Scent (“Sense by Scent,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data we collect from you. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Personal Data Collection and Usage:We collect and process personal data to provide you with our products and services, and to improve and customize your experience on our website. The types of personal data we collect may include:
- Contact Information: such as your name, email address, phone number, and mailing address.Payment Information: if you make a purchase on our website, your payment card details and billing information.Account Information: if you create an account on our website, your username, password, and other account details.Communication Information: information you provide when you contact us, such as inquiries, feedback, or requests for support.Usage Information: information about how you use our website, including your browsing activity, pages visited, and products viewed.
We collect this personal data when you voluntarily provide it to us or when you use our website. We may also collect personal data from third-party sources, such as social media platforms, when you interact with our content.
Legal Basis for Processing:We will only process your personal data if we have a legal basis to do so. This includes:
- Performance of a Contract: processing your personal data is necessary for the performance of a contract with you, such as fulfilling your orders and providing customer support.
- Consent: where you have provided consent for specific processing activities, such as receiving marketing communications.
- Legitimate Interests: processing your personal data is necessary for our legitimate interests, such as improving our products and services, ensuring the security of our website, and complying with legal obligations.
Data Storage and Security:We take appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized or unlawful processing and accidental loss, destruction, or damage. We use encryption technology to safeguard your payment information and secure our website against unauthorized access.We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Sharing of Personal Data:We may share your personal data with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third-party service providers are required to use your personal data only as necessary to provide the services requested by us and are obligated to maintain the confidentiality and security of your personal data.We may also disclose your personal data in the following circumstances:
- To comply with applicable laws, regulations, or legal process.
- To respond to requests from public and government authorities.
- To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
Your Rights:Under the GDPR and other applicable data protection laws, you have certain rights regarding your personal data, including:
- Right to Access: You have the right to request access to the personal data we hold about you and to receive a copy of that data.
- Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data and to ensure it is complete.
- Right to Erasure: You have the right to request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing purposes or where the processing is based on legitimate interests.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Changes to this Privacy Policy:We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website and updating the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us:If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights regarding your personal data, please contact us at:Sense by Scent Email: sensebyscent@gmail.com Address: 470B Upper Serangoon Crescent, Singapore 532470We take privacy seriously and will make every effort to address your concerns.

By using our website, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.